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News
Researchers link another hacking campaign to OpenAI agents
1+ day, 7+ hour ago (529+ words) UPDATED 21:25 EDT / SEPTEMBER 11 2026 Artificial intelligence agents tied to OpenAI Group PBC reportedly hacked a popular code hosting service earlier this year. The Wall Street Journal detailed the breach today. The malicious activity was discovered by a research group that included…...
Conversation to Completion redefines contact center AI
1+ day, 12+ hour ago (480+ words) UPDATED 10:20 EDT / SEPTEMBER 11 2026 Ram Rajagopalan (pictured, right), head of product, AI for Zoom CX at Zoom Communications Inc., has spent the past year building that idea into the company’s virtual agent platform. The industry spent much of the last two…...
Extreme Networks' Agent ONE Coworker moves AI networking from dashboards to answers
2+ day, 7+ hour ago (1340+ words) UPDATED 21:58 EDT / SEPTEMBER 10 2026 Operating a network has not changed in decades. Every network engineer knows the drill. An alert fires. You open a dashboard. Then another. Then you pull logs, review client history, ping the wireless team, and, hopefully, an…...
DeepSeek releases V4.1-Flash, says it outperforms flagship V4-Pro
2+ day, 9+ hour ago (398+ words) UPDATED 19:45 EDT / SEPTEMBER 10 2026 The company said tests by multiple parties put the open-weight model ahead of its much larger DeepSeek-V4-Pro on performance, cost, speed and total runtime. Starting Sept. 14, requests sent to V4-Pro through DeepSeek’s application programming interface will…...
Amazon makes its agentic AI platform Quick generally available for desktop on Windows and macOS
2+ day, 14+ hour ago (314+ words) UPDATED 14:30 EDT / SEPTEMBER 10 2026 Amazon.com Inc. announced today that Quick, the company’s artificial intelligence assistant and enterprise platform for AI agents, is now generally available on macOS and Windows. The agentic platform is also receiving an updated mobile activity feed…...
Typewise orchestrates customer-service AI agents
2+ day, 18+ hour ago (365+ words) UPDATED 11:16 EDT / SEPTEMBER 10 2026 Swiss artificial intelligence startup Typewise AG today launched Nova, a system designed to build, run and continuously improve customer-service AI agents without requiring dedicated operations specialists. Nova isn’t a customer-facing chatbot but an orchestrator that works behind…...
Gravwell adds five AI agents that gather their own investigation context
2+ day, 20+ hour ago (549+ words) UPDATED 09:00 EDT / SEPTEMBER 10 2026 Security data platform company Gravwell Inc. today released Gravwell 5.10, an update that puts five artificial intelligence agents inside a customer’s deployment. The agents collect the context an investigation needs on their own. A Model Context Protocol server…...
Certinia launches new System of Action as the foundation of autonomous service operations
3+ day, 6+ hour ago (204+ words) UPDATED 23:01 EDT / SEPTEMBER 09 2026 The final tier is “agentic action,” where AI agents integrate directly with business workflows. Malhotra said the System of Action and the expanded Veda AI both follow its philosophy of enabling organizations to integrate “AI Your Way....
AI-native CRM startup Lightfield raises $47M to build an AI agent-ready replacement for Salesforce
3+ day, 9+ hour ago (182+ words) UPDATED 19:44 EDT / SEPTEMBER 09 2026 Alex Rampell, a general partner at Andreessen Horowitz, believes that a change of architecture is going to be necessary if enterprises are going to actually entertain the idea of letting AI agents run large parts of their…...
Cymphony launches with $30M to track what AI agents can reach
3+ day, 11+ hour ago (411+ words) UPDATED 18:14 EDT / SEPTEMBER 09 2026 Enterprise security startup Cymphony Inc. formally launched today with $30 million in funding and software that tracks what artificial intelligence agents and employees can reach inside company systems. The two-year-old company is now worth more than $100 million, TechCrunch…...